Frequently Asked Questions

New to Apollo Streams? Start with a quick video, then browse the questions below.

How Apollo Streams works

A quick tutorial on filming and streaming your game.

How to set up your equipment

Walk through the tripod and gear setup step by step.

The Basics

What is Apollo Streams?

Apollo Streams is the company behind BallHawk, our AI-powered sports filming and production system. BallHawk is the app and hardware you use to track the game, control your cameras, stream live, run the scoreboard, and capture highlights. The BallHawk app runs on your iPhone and iPad, and the BallHawk gimbal is the AI tracking hardware your phone snaps into.

Fans and families use the same BallHawk app. They tap Follow Your Team to watch games and highlights free.

The Apollo Streams ecosystem also includes BallHawk Team for teams, Player Locker and the Recruiting Add-On for athletes, BallHawk Studio for schools and broadcasters, and League Builder for leagues.

What is BallHawk?

BallHawk is our AI-powered sports tracking gimbal and app. Snap your iPhone in and it follows the action on its own, so no one has to stand behind the camera. It is designed to replace the camera operator, not the camera. Your iPhone is still the camera.

It handles Sports AI game tracking, individual player tracking, automatic and manual optical zoom, and remote pan, tilt, and zoom. Paired with the BallHawk app you also get live streaming, a live scoreboard and game clock, the AI scoreboard reader, one-tap highlights, instant replay, and multi-camera production and control.

The rotating BallHawk Weather Shield helps keep direct sunlight off the phone and offers some protection from light weather. It does not cool the phone, and it is not a fully weatherproof enclosure.

Which sports does BallHawk work for?

BallHawk can be used to film any sport. Kickstarter BallHawks will ship with Sports AI game tracking for baseball, basketball, football, and soccer, plus individual player tracking. More than 20 sports are supported by BallHawk scoreboard tools.

Individual player tracking follows a single person you select, which is useful well beyond the sports with Sports AI game tracking. You can also take manual control anytime with the BallHawk Game Controller and run pan, tilt, and zoom yourself.

Can I just film my own kid?

Yes. Player tracking lets you pick your athlete and have BallHawk follow them hands-free while you stay in the stands and watch. How cleanly it holds depends on the sport, the venue, and how crowded the action gets, so you always have the Game Controller if you want to step in and adjust the shot.

How do I capture highlights?

Most systems make you sit down after the game and rewatch the whole thing just to find one good play. BallHawk does it live. The moment something great happens, tap the capture button and that play is saved right then. The button sits in the BallHawk app on your iPhone and iPad, or on your BallHawk Game Controller.

BallHawk keeps the previous 30 seconds ready. When something great happens, tap once and that moment is saved as a highlight.

Running more than one camera? One tap saves the moment from your active camera angles, so you get the same play from more than one view. No scrubbing through footage, no hunting for the moment later. It is already waiting for you.

Can I show a live scoreboard and game clock?

Yes. Your broadcast can show a live scoreboard with the score, the period, and a running game clock, all updating as the game goes. More than 20 sports have scoreboard support. You have two ways to run it.

Run it yourself. Control the clock and score from your BallHawk Game Controller, where everything shows on the built-in LCD, or straight from the BallHawk app on your iPhone or iPad. You can even hand the scoreboard off to someone else and let them run it from their own iPhone while you focus on filming.

Or let the AI handle it. Point a separate camera at the venue scoreboard, and the AI scoreboard reader reads the numbers and fills in your scoreboard for you where supported.

Can I add my own branding and sponsors?

Yes. Your scoreboard shows your team names and colors, and paid BallHawk Sponsorship options let you put your sponsors' logos on your scoreboard and broadcast. Sponsor logos work with BallHawk Pro, BallHawk Team, and BallHawk Studio.

Video commercials are different. Playing video commercials requires BallHawk Studio plus a separately purchased Sponsorship commercial package. Studio gives you the ability to play commercials. It does not include the commercial package itself.

You choose your sponsors and what you charge. Teams and leagues sell their own sponsorships and are paid directly by those sponsors. Apollo Streams does not take a percentage of that revenue.

Do I need a subscription to use BallHawk?

If you back BallHawk on Kickstarter, BallHawk Pro is FREE with your Kickstarter BallHawk. $0 additional Pro software charge. A free BallHawk account is required.

That free account is your identity in Apollo Streams, and it is what connects your broadcasts and highlights to your page.

Player Locker, the Recruiting Add-On, BallHawk Studio, the optional Team upgrade, Team Vault, and Sponsorship are separate optional products. You only add what you need.

What is BallHawk Pro?

BallHawk Pro is the complete BallHawk production system for BallHawk owners. BallHawk Pro is FREE with your Kickstarter BallHawk. $0 additional Pro software charge.

It includes Sports AI game tracking, individual player tracking, real optical zoom, multi-camera production and control, live streaming and recording, scoreboard tools, instant replay, highlights, the Game Controller, and remote camera control.

Can I use the BallHawk app without owning a BallHawk gimbal?

Yes. That is BallHawk Studio, at $39.95 a month or $399 a year. Studio is for schools, broadcasters, production crews, and anyone producing with compatible cameras they already own, including iPhone and HDMI camera setups. An iPad can serve as your production control center.

Studio gives you the same core BallHawk production tools, plus Media Assets and video commercial playback capability. Motorized BallHawk AI tracking and other hardware-dependent features still require BallHawk hardware.

Studio is not a higher tier than Pro. BallHawk Pro already includes multi-camera production, streaming, replay, and highlights for BallHawk workflows.

Is it free for fans to watch?

Yes. Fans and families watch free. Parents, grandparents, friends, and fans can open the BallHawk app and tap Follow Your Team, or watch on YouTube and Facebook. There is no pay-per-view fee from Apollo Streams.

Do I need a professional videographer?

No. With BallHawk, no one has to spend the whole game operating the camera. Sports AI handles the action automatically, and you can take control anytime you want to reframe the shot. Add live commentary if you want it, but one person can run the whole broadcast.

Team, Player Locker, and Recruiting

What is BallHawk Team?

BallHawk Team is your team's official home in BallHawk, and the core is FREE for every team, every season. It is not a trial, it does not expire, and there is no roster limit. It is not a filming tier.

Free Team includes an official team page with team branding, the roster, the games and practice schedule, a team calendar, coach and admin access, announcements, parent invitations, player availability and RSVPs, your BallHawk broadcasts, games, and highlights, the Team Season Highlight Reel, and free viewing for fans and families.

Teams that want advanced management tools can upgrade for $9.95 a month or $99.95 a year per team. Player Locker, BallHawk Studio, Team Vault, and Sponsorship are separate.

What is Player Locker?

Where a kid's sports career lives. Every game. Every highlight. Their sports story in one place.

Player Locker is $9.95 a month or $99.95 a year per athlete. It belongs to the athlete, not the coach, the team, or the school, and it follows them across teams, sports, and seasons. It organizes their BallHawk highlights on their own athlete page, where families can download and share them, and it includes the athlete's Season Highlight Reel.

An active Player Locker keeps the athlete's permanent highlight history for as long as the subscription stays active. Highlights in a paid Player Locker are watermark-free.

The point is what a parent has years from now: one place to walk back through the whole journey, instead of digging through old phones, camera rolls, and text threads.

What is the Recruiting Add-On?

The Recruiting Add-On is added to Player Locker for athletes who want to turn their history into a recruiting presentation. It is +$10 a month or +$100 a year per athlete, so Player Locker plus Recruiting is $19.95 a month or $199.95 a year per athlete.

It adds a recruiting profile with position, graduation year, height and weight, stats and measurables, recruiting playlists and recruiting-specific Highlight Reels, a share link for coaches and recruiters, athlete bio and contact information, and outside video and photo uploads. Outside uploads are private by default.

Player Locker preserves the career. Recruiting helps present it.

Can a team buy Player Locker for the whole roster?

Yes. A Team Player Locker Season Pass gives the entire roster Player Locker access for the season with one team purchase. Pricing is by roster size: $399 per team per season for 1 to 15 athletes, $699 for 16 to 30, $1,199 for 31 to 60, and custom pricing for 61 or more. A Team Recruiting Locker Season Pass is also available at $699, $1,199, and $1,999 for those same roster bands, with custom pricing for 61+ athletes.

Each Player Locker still belongs to the athlete, not the team. Families have 30 days after the season to move to an individual plan if they want to retain their athlete's highlights permanently. The season pass is separate from BallHawk Team, which is free.

What is the Team Season Highlight Reel?

One season, one team, in a single video worth watching together at the banquet or the team party. It is included free with BallHawk Team.

It is built from clips families choose to submit from eligible Player Locker access. Nothing is pulled automatically from a child's Player Locker. Families opt in by submitting, and the coach or team admin generates the finished reel. An athlete appears when eligible highlights have been submitted for that athlete, so not every athlete is included automatically.

Equipment and Setup

What do I need to get started?

There are two paths. If you back BallHawk on Kickstarter, you need your BallHawk, an iPhone 12 or newer, and a free BallHawk account. BallHawk Pro is FREE with your Kickstarter BallHawk. $0 additional Pro software charge.

If you are producing with cameras you already own, use BallHawk Studio at $39.95 a month or $399 a year. Studio works with compatible iPhone and HDMI camera setups where supported, and an iPad can serve as your production control center.

You can see every setup option on the Build Your Broadcast page.

Do I have to use my own phone to film?

No. Many families use a second iPhone as the filming phone so their everyday phone stays in their pocket. It needs to be an iPhone 12 or newer. A used iPhone 12 or newer works fine, and the filming phone does not need its own phone number.

Choose enough storage for the amount of full-game video you expect to record.

Does the filming phone need a data plan?

No. The first time you pair and set up your BallHawk, you need an internet connection. After that, recording to the phone does not require venue Wi-Fi.

Live streaming does require an internet connection. The filming phone can use a cellular hotspot, such as the phone in your pocket, available Wi-Fi, or another suitable connection.

Why a phone instead of a dedicated sports camera?

Modern iPhones combine excellent cameras with powerful on-device processing, which makes them a great fit for BallHawk. And when phones improve, your system can improve with a simple swap instead of replacing the entire sports camera system.

What about heat?

Direct sunlight can contribute to a phone overheating during long games. The BallHawk Weather Shield rotates, so you can position it to keep direct sunlight off the phone, helping reduce heat exposure.

The BallHawk Weather Shield does not actively cool the phone, and no shield can guarantee a phone never overheats. On very hot days, the usual things help: keep the phone shaded, start with a cool phone, and give it a break between games at an all-day tournament.

Which iPhones and iPads work?

BallHawk supports the iPhone 12 or newer. Newer iPhones generally do better on battery life and on-device processing, which matters when you are filming full games and long tournament days.

An iPad is optional for many setups. It can serve as your production control center for instant replay, multiple angles, and highlights, and a faster iPad handles that more smoothly. None of this is required to get started.

Do I need wifi at the field?

No. BallHawk does not require venue Wi-Fi. First-time pairing and setup needs an internet connection, so do that before game day. For live streaming, you can use a cellular hotspot or another available internet connection. Streaming quality depends on the connection you have, so use the strongest signal available.

Can I use my own camera?

Yes. That is BallHawk Studio, at $39.95 a month or $399 a year. Studio supports compatible cameras you already own, including compatible iPhone and HDMI camera setups, with an iPad as your production control center. No BallHawk hardware is required for Studio.

Can I run more than one camera angle?

Yes. BallHawk supports multi-camera production and control, and additional angles do not each need their own BallHawk. Practical limits depend on your devices, connections, and production setup.

Can I add a microphone for commentary?

Yes. You can connect a compatible external or wireless microphone for commentary. Connect and test your audio before going live.

Can I stream to YouTube or Facebook?

Yes. BallHawk works with YouTube, Facebook, RTMP, and GameChanger. Fans can also find your broadcasts in the BallHawk app through Follow Your Team, so they are easy to find and share. First-time setup on each platform takes a few steps. Our step-by-step setup guide walks you through it.

Does BallHawk work with GameChanger?

Yes. BallHawk works with GameChanger, so teams that already use GameChanger can keep using it alongside BallHawk.

You can still capture highlights while you stream. Use the Game Controller to zoom in and follow the play, so you get the close-up moments worth keeping.

GameChanger is a trademark of GameChanger Media, Inc. Apollo Streams is not affiliated with, endorsed by, or sponsored by GameChanger Media, Inc. or Dick's Sporting Goods.

My school blocks YouTube or Facebook on its wifi.

Some school networks block streaming services or the streaming protocol a broadcast uses. Contact your school's IT administrator, ask them to allow the streaming service you plan to use, and test the connection before game day. A cellular hotspot is a good backup.

League Builder

Does our league get its own app?

Yes. Your league gets its own branded app experience with your league name, logo, colors, teams, schedules, standings, games, and highlights. We give you a link to share with your teams, players, and families. They open it from that link and can add it to their phone's home screen, with your league's icon right there.

What is included with League Builder?

League Builder brings league operations into one branded place: divisions, teams, schedules, standings, venues, and league announcements. Families find live games and highlights there too, and watching is free.

Each activated team gets its official team page inside the league, built on BallHawk Team: team branding, roster, schedule, coach and admin tools, announcements, RSVPs, a team calendar, games, highlights, the Team Season Highlight Reel, and season history.

Does the per-team fee include production software?

No. The $49 per-team, per-season League Builder fee activates that team's presence and functionality inside your league. Production access is separate.

Teams using BallHawk hardware use their applicable BallHawk Pro entitlement. Teams producing with compatible cameras they already own can use BallHawk Studio at $39.95 a month or $399 a year.

How much does League Builder cost?

There is a one-time $199 league setup fee, then $49 per activated team, per season. A season can run up to six months, so a league that runs a fall and a spring season activates each one.

Fans watch free. Player Locker and the Recruiting Add-On are separate products, and production access is separate too.

What do families get out of the league app?

One place to look. The schedule, the standings, their team page, the announcements, the live game, and the highlights are all in the same place, and watching is free.

Families who want to keep their athlete's moments can add Player Locker, which builds that athlete's sports history across years, seasons, teams, games, and highlights. Player Locker is a separate product that belongs to the athlete.

Can our league earn revenue?

Yes, through sponsorships. Your league can sell its own sponsors, and teams can sell their own local sponsors, using paid BallHawk Sponsorship options for sponsor logos. Sponsors pay the team or the league directly, and Apollo Streams does not take a percentage of that revenue.

Video commercial playback requires BallHawk Studio plus a separately purchased Sponsorship commercial package, so not every team in a league can play commercials automatically.